For You My Queen - Quality Lingerie & Accessories

FAQs

General Questions

What is For you My Queen about?
How do I purchase a product?
Do you sell gift certificates?
Will you be ordering more of my favourite item?
Can I stock For you my Queen items?
Can For you my Queen get an un-stocked item in from a designer?

General Questions

What is For you My Queen about?

For you my Queen is an online boutique where you can find beautiful lingerie, fascinators, jewellery, make-up compacts and accessories. At For you my Queen we specialise in sourcing accessories that are unique and preferably handmade. At For you My Queen you can be assured that our products are of high quality.

How do I shop by product?

At the top of the home page our products are listed - lingerie, jewellery, fascinators and make-up compacts. Simply click on one of the links to take you to the home page for that item and you will be able to look through all products listed by subcategories.

How do I purchase a product?

When browsing for a product, simply select the 'add to my trolley' button. The product will then be saved in the trolley icon located in the bottom right hand side of the screen at all times. Simply click on the shopping trolley to proceed to check out.

Remember if you have any issues with purchase please email us at info@foryoumyqueen.com.au

Do you sell gift certificates?

We do offer gift certificates for sale on the site. They are available in amounts of $25, $55, $75 and $100.

Will you be ordering more of my favourite item?

At For you My Queen we search high and low to bring you the best in fashion accessories. Unfortunately, products we carry may only be available to us in limited quantities or may be one-off designs. We will try and cater for your requirements as best we can.

Can I stock my items on For You My Queen?

We are always working to improve the selection of great designer accessories. Please feel free to send an email to: info@foryoumyqueen.com.au Please include your name, company name, telephone number, what you sell and your email address.

Can For you my Queen get an un-stocked item in from a designer?

At For you my Queen we are more than happy to speak to our designers and lodge a special request on your behalf, even if we don't currently stock a specific piece! Simply contact us at info@foryoumyqueen.com.au and let us know your name, the designer’s name and specific piece that you would like and we will get back to you with an answer as soon as we can!

Getting around For your my Queen

How do I use a promotional code?

For your my Queen periodically uses promotional codes in member offers as well as for sales and promotions. If you have a promotional code, at check out please enter your code. When we receive your order we will process your discount. At check-out it may seem as though you are paying full price however you can rest assured that your card will not be charged full price.

Am I safe shopping with For You My Queen?

To ensure that our customers can shop with complete confidence online, we have taken every possible measure in order to provide absolute security to our customer's transactions. We have a secure transaction environment for e-commerce on the Internet. Our system uses 128 bit Encrypted Secure Sockets Layer technology (SSL) to ensure your shopping experience is safe, sound and secure at all times. SSL is the system that is used by all reputable e-commerce sites. The industry standard for encryption technology, SSL is compatible with Internet Explorer, Netscape, AOL, Web TV and most other browsers. SSL locks all information received and transmitted in an encrypted envelope. This makes it almost impossible to be intercepted by an unauthorised party, as long as your browser and local network support the use of encrypted data transmissions. You will know when transmitted data is safe by the appearance of a security notice when you enter a secure page. In addition a secure icon will appear on your browser. For Microsoft Internet Explorer, this is a "lock icon", for Netscape, a "key icon"; Secure web pages can also be identified by their URL: they begin with 'https://', while standard pages begin with 'http://'

Logging in and out of your For You My Queen account

A Log In icon will be displayed as you enter the site on the top right hand corner of the homepage. You should Log In at this stage.

New User Registration

At any of the Log In screens there is a link "New Users Click Here". New users can click on this link and fill out the registration information as required. The registration process is very quick and easy and only requires a name, email address, delivery address and password. Passwords can be entered in any format and number of characters, as you like. Make sure you use a password that is easy for you to remember, but not others.

Forgotten your password?

If you have forgotten your password, you can click on the link "Forgotten Your Password?" this link is also found at any of the Log In screens. You will be prompted to enter your email address and our server will email your password immediately

Managing you user Profile

To edit your User Profile, you must be logged in. Then click on the button at the top of the page labelled "My Profile". This page allows you to edit your user profile details, like email address, name and password. You can also edit or delete previously used addresses to be used in the checkout process as required.

Shopping Cart Summary

For your convenience your Shopping Cart Summary is located at the bottom of the page at all times. At a glance it displays the total value of all items in your shopping cart. When you click on the shopping cart summary you will proceed to check out.

Adding Items to your shopping cart

Items can be added directly to your shopping cart from each individual product page. Type in the quantity you wish to add to your cart in the input box and click on the shopping trolley icon. The quantity you entered will be added to your cart instantly. Your shopping cart can be viewed at any time by clicking the shopping cart icon at the bottom of each page at any time.

Special Instructions

During the checkout process you are able to enter special instructions that you feel may be necessary to complete the order. You can also use this area to type in promotional codes that you may have. On confirmation of order For you my Queen will apply your discounts for you before charging your credit card.

Multiple Payment Options

During the checkout process you will be asked to select the payment option you prefer. Simply fill in the details associated with that option as required. Confirmation and Instructions of payment will be provided on the order acknowledgement. Please be assured that our system uses 128 bit Encrypted Secure Sockets Layer technology (SSL) to ensure that your information is safe.

Order Acknowledgement

Once an order has been placed, an email will be sent to you with confirmation of your purchase.

Shipping Confirmation

When your order has been despatched, you will be sent an email so that you can anticipate delivery.