Returns and Exchanges
- What is your return/exchange policy?
- For you my Queen Warranties for Purchase
- What if the item I received is incorrect or damaged?
- Can I return a sale item?
Returns and Exchanges
What is your return/exchange policy?
For you my Queen wants to make sure you're happy with each and every purchase. If you're not satisfied with what you've bought, you can return it within 14 days for a full refund or exchange less shipping costs. No question asked, as long as the item’s is unused and in its original condition and still has the original tags it was shipped with.
Simply email us at info@foryoumyqueen.com.au within 7 days from date of purchase and on receipt we will confirm with you that the item can be returned or exchanged. Please ensure you include your full name, purchase method, date of purchase and whether you would like to return or exchange.
Then simply send the item to:
4/6 Bortfield Drive
Chiswick
NSW 2046
Please note that all earrings can unfortunately not be returned/exchanged for hygiene reasons.
Please be aware that or all returns you must send via traceable post. If Items are not received for any reason For you My Queen is not liable to refund for customers purchase.
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For you my Queen Warranties for Purchase
For you my Queen strives to provide customers with only the highest quality accessories. Warranties are specific to the manufacturer and will be included with your package should the designer have a standard warranty procedure. In the rare event that products purchased through For you my Queen are damaged through manufacturing faults, please contact us at info@foryoumyqueen.com.au with your name and receipt number as well as details of the fault and we will contact the designer on your behalf to assess whether a replacement item can be sourced for you. Please note we cannot guarantee a replacement product can be sourced due to the one of nature of some of the designs produced.
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What if the item I received is incorrect or damaged?
At For you my Queen, we are committed to selling only first-quality, genuine designer accessories. Quality checks are conducted on each item before send to ensure that all products are free from manufacturing faults. If for any reason your products are damaged when you receive them we are more than happy to assist you with a replacement if it is available. Please contact us at info@foryoumyqueen.com.au with your name and receipt number outlining the issue and we will contact you straight away to organise a replacement if available, exchange or refund on purchase price.
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Can I return a sale item?
Sorry there are no returns on sale items! Please choose carefully!
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